Privacy Policy

1. Introduction & Commitment

Welcome to Jain Tour & Travels Rajgir ("we", "our", or "us"). We operate tourist taxi services, pilgrimage yatra packages, airport transfers, and outstation cab bookings across Bihar, Jharkhand, and Uttar Pradesh. We respect your personal privacy and are committed to protecting any identifying details you share when browsing our website (jaintourandtravelsrajgir.com) or booking through our 24x7 helpline and WhatsApp desk.

2. Information We Collect

To confirm and execute your cab bookings, we may collect the following details:

• Personal Contact Details: Full name, telephone/mobile number, email address, and WhatsApp contact details.
• Trip Particulars: Pickup address (hotel/station/airport), drop destination, travel date, departure time, and vehicle category chosen.
• Flight & Train Details: Flight numbers (for Patna PAT or Gaya GAY airport pickups) or train numbers to monitor delay and adjust pickup timing.
• Billing & Tax Data: Billing name, GSTIN (optional for corporate/B2B tax credit), and payment transaction confirmation IDs.

3. How We Use Your Information

Collected data is used strictly for legitimate business and travel fulfillment purposes:

• Dispatching cabs and assigning qualified, police-verified native chauffeurs.
• Sharing driver contact numbers and vehicle registration details via SMS and WhatsApp.
• Generating transparent tax invoices and payment receipts.
• Providing live assistance, itinerary coordination, and route updates during pilgrimage yatras.
• Addressing feedback or customer service inquiries to uphold our 5-star service standard.

4. Payment Security & Financial Data

We support secure, transparent payment channels including cash on delivery, Google Pay, PhonePe, UPI, and official Razorpay payment links.

5. Data Sharing & Third Parties

We do NOT sell, rent, or trade your personal information to third-party telemarketers or external advertisers under any circumstances.

Your name, contact number, and pickup location are shared only with the specific chauffeur assigned to your ride to ensure smooth passenger pickup and navigation.

6. Cookies & Local Storage

Our website utilizes lightweight client-side local storage and essential cookies solely to save your language preference (English, Hindi, Japanese, Chinese, Korean, Thai) and remember dismissed festive notices for an optimal user experience.

7. Contact Us Regarding Your Data

If you have questions, wish to update your booking details, or request deletion of past trip records, please contact our support desk: